Terms & Conditions
Last updated: April 12, 2026
Fenceline provides continuous thermal leak detection monitoring for oil and gas infrastructure. Our service includes trailer-deployed thermal cameras, cloud-based computer vision detection, a web dashboard for real-time monitoring, and optional SMS/email alerting. Service terms are governed by your individual service agreement with Fenceline.
- Program
- Fenceline SMS Alerts
- Purpose
- Automated leak detection alerts, system status notifications, daily monitoring summaries, and scheduled maintenance notices
- Frequency
- Message frequency varies based on system events at your monitored facilities. Alert messages are event-driven. Summaries are sent up to once daily when enabled. Expect 0–10 messages per day under normal conditions; active leak events may generate additional alerts.
- Cost
- Message and data rates may apply.
- Carriers
- Compatible with all major US carriers. Carriers are not liable for delayed or undelivered messages.
By providing your phone number and agreeing to receive SMS alerts as part of your Fenceline service agreement, you consent to receive automated text messages from Fenceline related to your monitored facilities. Consent is not a condition of purchasing any goods or services. You may use the Fenceline dashboard without SMS alerts enabled.
You can opt out of SMS messages at any time by replying STOP to any message from Fenceline. You will receive a one-time confirmation that you have been unsubscribed. After opting out, you will no longer receive SMS alerts — detection events will still appear on your dashboard and may be sent via email if configured.
For help with SMS alerts, reply HELP to any message, or contact us directly at hello@fenceline.io.
Fenceline is a supplementary monitoring layer. Our service does not replace regulatory-mandated leak detection systems, scheduled inspections, or operator judgment.
Detection accuracy depends on environmental conditions, camera placement, and facility characteristics. While we work to minimize false negatives, Fenceline does not guarantee detection of all leak events. SMS delivery depends on carrier networks and is not guaranteed to be instantaneous.
Fenceline is provided "as is" as a monitoring aid. To the maximum extent permitted by law, Fenceline shall not be liable for damages arising from undetected leaks, delayed alerts, or SMS delivery failures. Specific liability terms are governed by your service agreement.
Your use of Fenceline services is also governed by our Privacy Policy, which describes how we collect, use, and protect your information including phone numbers used for SMS alerts.
We may update these terms from time to time. Material changes will be communicated via email or through the Fenceline dashboard. The "Last updated" date at the top reflects the most recent revision.
Questions about these terms? Contact us at hello@fenceline.io.
Fenceline · College Station, TX